StepSetGo App: Real or Fake? A Detailed Analysis

StepSetGo is a real platform that rewards users for walking, but its reliability is questionable due to issues with rewards, ads, and customer support.

In this article, we analyze its business model, user experiences, and whether it is worth using or a waste of time.

What is StepSetGo?

StepSetGo was developed by a group of entrepreneurs aiming to create a unique and engaging fitness app that motivates users to walk more by offering incentives.

The app tracks steps and converts them into SSG Coins, which can be used in their in-app Bazaar to purchase discounts, offers, and sometimes, products.

Features of StepSetGo

StepSetGo includes several features designed to keep users engaged:

• Step Tracking: Tracks steps taken by users daily and converts them into SSG Coins.
• Bazaar: A marketplace where users can redeem SSG Coins for discounts or physical products.
• Bidding System: Users can bid their SSG Coins to win rewards.
• Challenges & Competitions: Step challenges to engage users.
• Pro Membership: A paid tier offering additional benefits.

How StepSetGo Generates Revenue

While StepSetGo markets itself as a reward-based fitness platform, its primary source of revenue comes from advertisements and paid memberships.

1. Advertisements

Free users are subjected to frequent advertisements, which generate revenue for the company. Many users have complained that ads are too frequent and intrusive, making the app frustrating to use.

2. Pro Memberships

The app encourages users to subscribe to its Pro version, which promises increased rewards and additional benefits. However, user reviews suggest that these benefits are not as substantial as advertised.

3. Partner Collaborations

StepSetGo collaborates with various brands and businesses to promote their products within the Bazaar and bidding system. This increases their advertising revenue but does not necessarily benefit users.

User Experience and Common Complaints

Although the app initially gained popularity, user feedback indicates that StepSetGo is unreliable and not worth the effort. The following issues have been commonly reported:

1. Unattainable Rewards

• Many users report that the rewards advertised in the Bazaar are frequently out of stock.
• When users accumulate enough SSG Coins, high-value items are suddenly removed.
• Some users have even been falsely accused of fraudulent activity when attempting to claim rewards.

2. Manipulative Bidding System

• StepSetGo introduced a bidding system where users can bid their SSG Coins to win products.
• Many users claim that they repeatedly lose bids and that the system seems rigged.
• The app continues to deduct coins regardless of bid success, making it a money sink.

3. Unresponsive Customer Support

• Users have complained that StepSetGo’s customer support is unresponsive.
• Complaints regarding missing rewards, transaction failures, or technical glitches often go unanswered.
• Some users claim that support only responds to positive feedback while ignoring complaints.

4. Frequent Ads and Poor User Experience

• Non-Pro users are bombarded with ads, making navigation frustrating.
• Some users say the app becomes nearly unusable due to excessive advertisements.
• Ads are often forced, sometimes playing for a full minute before allowing users to continue.

5. Step Tracking Issues

• Many users report inconsistencies in step tracking.
• Some steps are not counted, reducing the number of SSG Coins earned.
• This discourages users from participating and makes the app unreliable.

Is StepSetGo a Scam?

Although StepSetGo is not an outright scam, it operates in a manner similar to a pyramid scheme, where:

• Users are encouraged to invest time and money into the Pro version with limited or no returns.
• Revenue is generated from advertisements and Pro memberships rather than actual rewards.
• Big-ticket rewards are rarely, if ever, given to users.

StepSetGo does distribute some rewards to maintain legitimacy, but the overwhelming majority of users find it difficult to redeem anything meaningful.

Thus, while it cannot be labeled a scam outright, it is an unreliable platform that is not recommended for users seeking genuine rewards for their efforts.

User Ratings and Reviews

StepSetGo has received mixed reviews across various platforms:

• Apple App Store: 4.7/5 based on 17,000 reviews (possibly inflated by early success and incentivized reviews).
• Product Hunt: 3.9/5 based on 7 reviews.
• MouthShut: 1.75/5 based on 4 reviews.

Real User Experiences

Here are some of the most common grievances from users:

• “Now this app has become greedy. Don’t waste money on Pro memberships. Just track your steps elsewhere.”
• “They claim you can redeem rewards, but most items are unavailable when you reach the required coins.”
• “Support does not respond to emails when users face issues with purchases.”
• “Fake bidding system! You’ll keep losing coins with no real chance of winning.”
• “Frequent ads make the free version unbearable to use.”
• “Even if you reach the maximum coin limit, they remove valuable rewards, making it pointless.”

Alternatives to StepSetGo

If you are looking for a more reliable step rewards platform, here are some alternatives:

Sweatcoin

Sweatcoin converts steps into digital currency called ‘sweatcoins,’ which can be redeemed for products, services, or charitable donations.

Unlike StepSetGo, it consistently delivers rewards and tracks both indoor and outdoor steps accurately.

StepBet

StepBet allows users to bet on themselves to reach step goals. Successful participants split the prize pool, earning real money. It integrates with fitness trackers to ensure fair and accurate step tracking.

Charity Miles

Charity Miles lets users earn money for charities by walking, running, or cycling. Corporate sponsors donate funds based on distance covered, making it a transparent and impactful alternative.

Winwalk

Winwalk rewards users with coins for every 100 steps, which can be exchanged for gift cards from major retailers.

Unlike StepSetGo, it does not use GPS, saving battery life while ensuring reliable step tracking.

LifeCoin

LifeCoin rewards outdoor activity by offering ‘LifeCoins’ for steps taken outside. These can be redeemed for gift cards and gadgets. Its GPS-based tracking ensures genuine activity, making it a fairer alternative.

These platforms offer a more transparent and rewarding experience compared to StepSetGo, whether you aim to earn money, donate to charity, or receive gift cards.

Conclusion

While StepSetGo is not a scam in the traditional sense, it is highly unreliable and not recommended.

• The business model primarily benefits the developers through ad revenue and Pro memberships, while the users receive little to no tangible rewards.
• If you are looking for a fitness app, it is advisable to look elsewhere rather than waste time and effort on StepSetGo.

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